📘 What is Vigilo?

A digital safety management platform covering all aspects of workplace safety — replacing spreadsheets and manual follow-ups with a single system.

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🔍 Observations — Workflow

1. Observe — Any user records an observation (safety, quality or general) with description, severity & photo.
2. Assign — Safety Manager assigns an Action Owner and sets a target date.
3. Rectify — Action Owner fixes the hazard, uploads a "after" photo and submits.
4. Verify — Safety Manager reviews the fix: Approve (closes it) or Reject (sends back for re-work).
5. Archive — Closed observations move to the archive for record-keeping.

Severity levels: High · Medium · Low

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🪪 Permit to Work (PTW) — Workflow

A Permit to Work is a formal written document that authorises high-risk work. No work should begin until an approved permit is in hand.

1. Raise — Requestor fills the permit (work type, location, dates, hazard assessment, risk controls, PPE, isolation, emergency procedure) and clicks Submit for Approval in one step. Save as Draft keeps a partial permit to finish later.
2. Approve / Reject — Safety Manager (or Manager) reviews the permit and pins the authorised work location on a map.
   • Approve — Work is authorised. Approved By and timestamp are recorded.
   • Reject — Permit is rejected with comments. Requestor must revise and resubmit.
3. Pre-Work Checklist — On site, the Requestor completes the work-type checklist and confirms the actual start time; this activates the permit. Their device location is checked against the approved work location — a large gap is flagged (not blocked).
4. Close — When work is complete, the permit is closed. Site restoration and final sign-off details are captured.

A permit can also be Cancelled by the Requestor (or Manager) at Draft or Submitted stage if the work is no longer required.

Work Types requiring a Permit:

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👥 Roles & Responsibilities

Role	Observations	Permits to Work
Observer	Reports observations	Creates & submits permits
Action Owner	Submits rectifications	Creates & submits permits
Safety Manager	Assigns, verifies & closes	Approves, rejects & closes permits
Manager	Full access	Full access, invites users, manages billing