📘 What is Vigilo?

A digital safety management platform to record, track and close Safety Observations and control high-risk work through Permits to Work (PTW) — replacing spreadsheets and manual follow-ups.

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🔍 Safety Observations — Workflow

1. Observe — Any user records a hazard with description, severity & photo.
2. Assign — Safety Manager assigns an Action Owner and sets a target date.
3. Rectify — Action Owner fixes the hazard, uploads a "after" photo and submits.
4. Verify — Safety Manager reviews the fix: Approve (closes it) or Reject (sends back for re-work).
5. Archive — Closed observations move to the archive for record-keeping.

Severity levels: High · Medium · Low

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🪪 Permit to Work (PTW) — Workflow

A Permit to Work is a formal written document that authorises high-risk work. No work should begin until an approved permit is in hand.

1. Draft — Requestor creates the permit: work type, location, dates, hazard assessment, risk controls, PPE, isolation requirements and emergency procedure.
2. Submit — Requestor submits the permit to the Safety Manager for review.
3. Approve / Reject — Safety Manager (or Manager) reviews the permit.
   • Approve — Work is authorised. Approved By and timestamp are recorded.
   • Reject — Permit is rejected with comments. Requestor must revise and resubmit.
4. Activate — Once on-site and ready to start, the Requestor activates the permit. Toolbox talk confirmation and worker count are recorded.
5. Close — When work is complete, the permit is closed. Site restoration and final sign-off details are captured.

A permit can also be Cancelled by the Requestor (or Manager) at Draft or Submitted stage if the work is no longer required.

Work Types requiring a Permit:

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👥 Roles & Responsibilities

Role	Observations	Permits to Work
Observer	Reports observations	Creates & submits permits
Action Owner	Submits rectifications	Creates & submits permits
Safety Manager	Assigns, verifies & closes	Approves, rejects & closes permits
Manager	Full access	Full access, invites users, manages billing